Piralox is an educational platform focused on investment research, operating from Vaartdijkstraat 19, 8000 Brugge, Belgium. We provide research materials, educational content, and analytical tools to help individuals develop their understanding of financial markets.

You can reach us at:

• Email: [email protected]
• Phone: +32 51 24 39 56
• Address: Vaartdijkstraat 19, 8000 Brugge, Belgium

We collect different types of information depending on how you interact with our platform. Being transparent about this is important to us.

Information You Provide Directly

When you create an account, contact us, or subscribe to our services, you might share:

• Name and contact details (email address, phone number)
• Account credentials (username, password)
• Professional background and investment experience level
• Communication preferences
• Payment information (processed through secure third-party providers)

Information Collected Automatically

When you visit our website, we automatically gather certain technical information:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited and time spent on our platform
• Referring website or source
• Device identifiers and connection information

We process your data for specific, legitimate purposes. Here's what we actually do with the information we collect:

We don't sell your personal information to third parties. Period. We also don't use your data for purposes unrelated to our educational mission without getting your explicit permission first.

Sometimes we need to share data with trusted partners who help us run our platform. But we're selective about this and maintain strict controls.

Service Providers

We work with companies that provide essential services:

• Payment processors who handle transactions securely
• Cloud hosting providers who store our data
• Email service providers who deliver our communications
• Analytics platforms that help us understand site usage

These partners can only use your data to perform services on our behalf and are contractually bound to protect it.

Legal Requirements

We may disclose information if required by Belgian or EU law, or if necessary to protect our legal rights, prevent fraud, or respond to valid legal requests from authorities.

You have significant control over your personal information. Here's what you can do:

1. Access: Request a copy of the personal data we hold about you
2. Rectification: Ask us to correct inaccurate or incomplete information
3. Erasure: Request deletion of your data in certain circumstances
4. Restriction: Limit how we process your information
5. Portability: Receive your data in a structured, commonly used format
6. Object: Oppose processing based on legitimate interests
7. Withdraw Consent: Revoke permission for processing that requires your consent

To exercise any of these rights, contact us at [email protected]. We'll respond within one month, though this may be extended in complex cases. You also have the right to lodge a complaint with the Belgian Data Protection Authority if you believe we've mishandled your data.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our security measures include:

• Encryption of data in transit using industry-standard protocols
• Secure storage systems with access controls
• Regular security assessments and updates
• Staff training on data protection practices
• Multi-factor authentication for sensitive accounts

Despite our efforts, no system is completely secure. If you notice any suspicious activity related to your account, contact us immediately.

We keep your personal information only as long as necessary for the purposes outlined in this policy. The specific retention period depends on the type of data:

• Account Information: Retained while your account is active, plus six years after closure for legal and accounting purposes
• Transaction Records: Kept for seven years to comply with Belgian financial record-keeping requirements
• Marketing Communications: Stored until you unsubscribe or request deletion
• Technical Logs: Typically deleted after 12 months unless needed for security investigations

When data is no longer needed, we securely delete or anonymize it so it can't be linked back to you.

Our platform is intended for adults aged 18 and over. We don't knowingly collect information from minors. If you believe we've inadvertently gathered data from someone under 18, please let us know so we can delete it promptly.

We may update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website. The "Last Updated" date at the top indicates when the policy was last modified.

We encourage you to review this policy periodically. Your continued use of our platform after changes are posted means you accept the updated terms.

Our platform may contain links to external websites, resources, or tools. We're not responsible for the privacy practices of these third parties. When you leave our site, we recommend reading the privacy policy of any website you visit.